Privacy and Security Policy
Disclosure of Personal Information:
The Venue Box Office is committed to keeping your personal information strictly confidential. Only the organization of the performance for which tickets were purchased will retain your information. When we collect your personal information (i.e. name, address, e-mail, and telephone number) it is in an effort to improve your shopping experience and notify you about program updates, services and answer inquiries. Beyond the presenting organization for your event, it is our policy not to disclose any of your personal information at any time, unless you tell us to do so. We do not sell, trade, or rent your personal information to third parties. From time to time, we’ll share aggregated (collective) information about our members as a group, or generate aggregate reports and market research for business partners. These reports will not identify individual members.
We use industry-standard methods to protect your information from unauthorized access. Among other techniques, we store such information on a computer behind our “firewall” in a secure location, and we restrict the number of employees internally who can access such data. To ensure the safety of your personal information, including your credit card number, we use Secure Socket Layer (SSL) Technology. SSL protects information as it crosses the Internet. Any data stored is kept in a secure off-site location and stored in a password-protected server. Please be aware, of course, that there is no such thing as perfect security – on or off the Internet.
Please keep security in mind as you reach other websites through links from The Venue Box Office. Each separate company has its own privacy policies and practices and may market to you accordingly. Although we choose our business partners carefully, we can make no representations concerning privacy and security on those sites.
Your password is the key to your account. You should never share it with anyone and we request that you change it periodically and often. You can change your password at any time by accessing My Account on our home page. If you can’t remember your password, the reminder phrase you entered when you last changed or set up your password will be e-mailed to you immediately. You may also contact us at firstname.lastname@example.org for additional help. We strongly urge you to sign off your account and close your browser window when you have finished your shopping to prevent someone else from accessing your account.
Changing Personal Information:
You may at any time modify or change any information you have previously provided to us by clicking on “My Account”, then choose the appropriate section to edit, review, or delete your personal information. Changes will be updated immediately. You may also contact us at email@example.com and we will be happy to change, modify or delete any information for you.
Changes in Policy: